Dispatch Your Service Team Without the Chaos

FacetTRAK helps HVAC and service companies manage dispatch, track service tickets, capture technician time, and invoice faster all in one simple system.

✔ Real-time dispatch board
✔ Digital service tickets
✔ Technician time tracking
✔ QuickBooks invoicing

Know More About It.

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Where Service Businesses Lose Revenue

Most service companies don't lose money because of lack of work.

They lose it because operations are disorganized.

Common problems
• Service tickets get misplaced
• Technicians forget to log time
• Dispatch struggles to track schedules
• Jobs take too long to invoice

A Simple System to Run Your Entire Service Operation

FacetTRAK replaces spreadsheets, paper tickets, and disconnected tools with one system designed for real service teams.

Everything your office and technicians need is connected in one place.

CORE SYSTEM FEATURES

Dispatch Visibility

Know exactly which technicians are available and what jobs are scheduled.Dispatchers can assign work quickly without confusion.

Digital Service Tickets

Every job is tracked digitally with notes, photos, and service history.

No more lost paperwork.

Technician Time Tracking

Technicians record their time directly on the job.

Every billable hour is captured.

Faster Invoicing

Completed work flows directly into invoicing with QuickBooks integration.Billing becomes faster and more accurate.

How FacetTRAK Keeps Your Service Operation Organized

Step 1 — Service Request

Customer job is entered into the system.

Step 2 — Dispatch Assignment

Dispatcher schedules the right technician.

Step 3 — Job Completion

Technician updates ticket with notes and time.

Step 4 — Invoice Creation

Invoice is generated quickly through QuickBooks.

Everything stays connected from start to finish.